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Collect Store Deliver
 

London's flexible car collection, storage and delivery service


 

Your car, where you want it, when you want it


 

The smart way to use your car


PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

TERMS OF WEBSITE USE

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.carconnect.co.uk (our site), whether as a guest or a registered user (“Member”). Use of our site includes accessing, browsing, or registering to use our site.


Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.


By using our site, you confirm that you accept these terms of use and that you agree to comply with them.


If you do not agree to these terms of use, you must not use our site.

OTHER APPLICABLE TERMS

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • • Our Privacy Policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
  • • Our Cookie Policy , which sets out information about the cookies on our site.

If you become a Member our Terms and conditions of supply will also apply to you. These Terms and conditions of supply will be made available to you before you purchase goods and services from us.

INFORMATION ABOUT US

www.carconnect.co.uk is a site operated by Car Connect Limited ("We"). We are registered in England and Wales under company number 8062225 and have our registered office at 5 The Morocco Stores, 1 Leathermarket Street, London. SE1 3HN. Our VAT number is 159 9669 34. We are a limited company.

CHANGES TO THESE TERMS

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

CHANGES TO OUR SITE

We may update our site from time to time, and may change the content at any time.

ACCESSING OUR SITE

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

YOUR ACCOUNT AND PASSWORD

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at hello@carconnect.co.uk.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

NO RELIANCE ON INFORMATION

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date or free from errors or omissions.

LIMITATION OF OUR LIABILITY

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • • use of, or inability to use, our site; or
  • • use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

  • • loss of profits, sales, business, or revenue;
  • • business interruption;
  • • loss of anticipated savings;
  • • loss of business opportunity, goodwill or reputation; or
  • • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods or services by us to you, which will be set out in our Terms and conditions of supply that will be made available to you prior to your use of them.

VIRUSES

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact hello@carconnect.co.uk.

THIRD PARTY LINKS AND RESOURCES IN OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

APPLICABLE LAW

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

TRADE MARKS

["TRADE MARK 1"] and ["TRADE MARK 2"] are [UK registered] trade marks of Car Connect Limited.

CONTACT US

To contact us, please email hello@carconnect.co.uk.

Thank you for visiting our site.

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire after 90 days.

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SERVICES

Car collection and delivery 

Have your own car delivered to you or collected from you anywhere in London.

Need your car after work? We pick it up from your home and deliver it to you. Driving to the airport? We'll collect your car from the terminal and take it home while you're away. No more airport parking fees. Your options are endless. We make using your car easier and more convenient. A great addition to your London transport options.

Car storage & valet parking

London's most convenient car storage and valet parking service.

Secure car storage across central London. Our priority is customer service and security. You have 24/7 access and use of our innovative collection and delivery facility. Our London valet parking is unique. Drive into work. We pick up your car from outside your office, store for the day and return it to your office or your last meeting venue at the end of the day.

Car sharing with friends

A great solution to sharing your car with friends, family and colleagues.

Friend wants to borrow your car? Great, but chances are they don’t live near you. CarConnect bridges that gap: you simply  let our drivers collect and deliver one car between multiple users. Now your friend's car can be outside your home when you want it and outside your friend's home when they want it.

CarControl™
CarStore™
CarShare™

Our collection and delivery service makes using your car in London easier and more convenient. Having your car delivered to your office or outside your club or restaurant can save you time and money. What's more, getting set up with CarConnect is quick and easy. You pay per collection or delivery and the cost is comparable to the cost of a taxi.

How It Works 

  1. Step One - Sign Up: Call 0207 060 7151 or complete the brief online sign up form here. Sign up is free and takes just one minute.
  2.  
  3. Step Two - Account Set Up: A member of our team will complete your account set up. Once set up, you can use the service as much or as little as you like. There are no monthly fees to pay - you just pay for each collection or delivery - just like using a cab.
  4.  
  5. Step Three - Make a booking: Booking is very simple. You can either call 0207 0607151 or 0800 093 6657, book online or use our iPhone App. You can tailor your collection and delivery "window" to meet your specific requirements:

Step Four - Payment: We base our journey prices on how far in advance you book, and your pick-up/drop off requirements. We’ll always quote you a price before you book, and our pricing is clear and transparent. You'll find that our collection or delivery rates are similar in price to the cost of a taxi.

Sounds great, so who drives my car?
All our drivers are retired police officers with a minimum of 20 years' driving experience across a range of vehicles. Our drivers are comprehensively insured to drive your car. We take high definition pictures of your car on collection and delivery to ensure that it leaves us in the same condition that we found it.

Anything else I should know?

Yes, when you sign up you'll receive free reminders when your car is due for a service, MOT, when your tax disk is due for renewal or when your resident's permit is due to expire. We can arrange collection and delivery of your car to and from your chosen service centre and we can sort your tax disk, residents permit for you. We take the hassle out of car ownership in London. We even provide free residents bay suspension alerts so that your car is never towed away while parked on your street. Read more about our additional services here.

You'll find CarConnect saves you time and money and helps you get the most out of your own car. Learn more about London car collection and delivery from CarConnect. Read our testimonials of how our customers use CarConnect.

Sign up today or call 0207 060 7151 for more information and we'll get you up and running in no time.

CarConnect is shaking up the traditional model of central London car parking and car storage. We think motorists deserve a better service that's more convenient and competitively priced. CarConnect offers two convenient car storage options:

- Daily London valet parking

- Weekly, monthly or annual car storage in London

London Valet Parking - How It Works

The concept is simple: Drive into London to your office, your hotel or any destination you choose. Our driver picks up your car from the door and we store your car for the day. At the end of the day, we return the car to you. Your car can be returned to either the same location, or a different location - depending on where your schedule finds you at the end of the day. You pay one fixed price which includes pick up, store and return. The price is not more than conventional central London parking, but with the convenience of a 'door to door' service.

Staying overnight? We store your car overnight and return it to you the following day.

Step One - Sign Up: Call 0207 060 7151 or complete the brief online sign up form here. Sign up is free and takes just one minute.

Step Two - Account Set Up: A member of our team will complete your account set up. Once set up, you can use the service as much or as little as you like. There are no monthly fees to pay - you just pay for each day you use the service.

Step Three - Book Valet Parking: Booking is very simple. Call either 0207 0607151 or 0800 093 6657 and tell us your pick up location and time. You also tell us your return location and time - although you can change this during the day if your plans change. Our driver will meet you at the requested location and take your car from you. We store your car for the day and return it at the requested time.

Step Four - Payment: The cost is based on your pick up and drop off locations. Typically the cost is not more than conventional central London parking, but with the convenience of a 'door to door' service. 

Call us today on 0207 060 7151 and park smarter in London. Read more about our London valet parking here. 

London Car Storage - How It Works  

CarConnect has car storage locations across central London. You can access our car storage centres directly or we can collect your car from you and deliver it to you whenever you want. Achieve the security of car storage with the convenience of having your car outside your home or office whenever you choose.

Our car storage is flexible, with weekly, monthly and annual price plans. Call us today on 0207 0607151 to discuss our car storage facilities in your area. You can check our available sites here and read more about our car storage security and service levels here. Read more about our London car storage here. Get more out of car storage with CarConnect.   

London car storage from CarConnect.

Car sharing reduces the cost of motoring and brings huge environmental benefits. With CarConnect you can share your car with trusted friends, family and work colleagues. It’s simple, straightforward and economical. Say your friends live across town, we deliver your car to them when they need it and then deliver it back to you when they don’t.

How It Works

You are in complete control of your car - you choose who joins your car-share pool and when they use your car. Via your online diary planner you can easily select days when you make your car available, and you can change that availability right up to the point of delivery.

It's free to join CarShare from CarConnect, and it's free for your friends and family too.

When a friend wants to borrow your car, they call us or book online. We’ll send you a booking confirmation email stating the name of your friend and their booking details. And we’ll deliver your car to their approved address at the time of their choice. In the same way, they can book us to return your car to you after they have borrowed it.

You can also take advantage of our collection and delivery service to ensure that you always have your car exactly where you want it, when you want it.

You (or your friend) pays a flat fee per delivery/collection journey with pricing based on how far in advance you make the booking, and your pick-up/drop off requirements. Booking is simple, you can either phone us or book online:

All our drivers have a minimum of 20 years' driving experience across a range of vehicles and are comprehensively insured to drive your car. We also take high definition pictures of your car on collection and delivery to ensure that it left us in the same condition that we found it.

What's more, when you sign up you'll receive free reminders when your car is due for a service, MOT and when your tax disk is due for renewal. We can even arrange collection and delivery of your car to and from your service centre and we can sort your tax disk for you. We take the hassle out of car ownership in London. Read more about our free CarAdmin service.

Out of town for a few days? We can store your car while you're away for complete piece of mind. Read more about our London Car Storage.

Sign up for free today and we'll have you and your friends sharing your car in no time.

PRICING PACKAGES

Car collection and delivery

Pay per use - no joining fee
  • From £25 per journey
  • Similar to the cost of a cab fare
  • Free parking bay suspension alerts, MOT and insurance reminders
  • Just like booking a cab
  • Your car, where you want it, when you want it

Car storage and valet parking

Day, weekly, monthly pricing
  • Valet parking from £35 includes pick up, store and return delivery
  • Weekly storage from £40
  • Monthly storage from £120
  • Annual storage from £1,200
  • Multiple secure locations across London

Car sharing with friends and family

Pay per use - no joining fee
  • From £25 per journey
  • Similar to the cost of a cab fare
  • Easier than car rental
  • Car fuelling and washing
  • Ideal for company car pools
  • Simple online diary management

WHAT OUR CLIENTS SAY


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